Shipping Policy

Shipping & Delivery Policy

At Tethys Water Solutions, we aim to provide the best shipping experience for our customers. This policy details our shipping procedures and delivery commitments.

1. Shipping Methods

We use reliable logistics partners to ensure your products reach you safely. Depending on your location and the size of the order, we may use standard or express shipping services.

2. Delivery Timeline

Standard delivery typically takes 5-7 business days across India. For customized water solution systems, the timeline may extend based on the assembly and testing requirements, which will be communicated at the time of order.

3. Shipping Charges

Shipping charges are calculated based on the weight of the order and the delivery destination. The final shipping cost will be displayed at the time of checkout before you make the payment.

4. Order Tracking

Once your order is dispatched, you will receive a notification with tracking details. You can track your shipment through our partner's website using the provided tracking number.

5. Delivery Failures

If a delivery attempt is unsuccessful due to an incorrect address or unavailability of the recipient, our courier partners will attempt delivery again. Subsequent failures may result in the order being returned to us, with additional shipping charges for re-dispatch.